PTODRL Privacy Policy
Your Privacy Matters When You Shop with PTODRL.
This Privacy Policy explains how PTODRL may collect, use, protect, and manage customer information when you visit our website, browse products, place orders, contact customer support, or interact with our online store.
Last updated: January 5, 2026
Privacy Snapshot What This Policy Covers
01
Information collected during browsing, checkout, and customer support.
02
How information may be used to process orders and improve service.
03
How customers may contact PTODRL about privacy-related questions.
Privacy Overview
How We Approach Customer Information
PTODRL respects the importance of customer privacy. When you use our website, certain information may be collected to help us operate the store, process orders, provide customer service, prevent fraud, improve website functionality, and communicate with customers when necessary.
By using this website, placing an order, or contacting PTODRL support, you acknowledge that your information may be handled according to this Privacy Policy and any related store policies.
Information We May Collect
Types of Information Used to Support Your Shopping Experience
We may collect information directly from customers, automatically through website technology, or through service providers that help operate the store.
01
Contact Information
This may include your name, email address, phone number, shipping address, billing address, and other details you provide during checkout or customer support communication.
02
Order Information
We may collect information about products purchased, order numbers, payment status, shipping details, delivery updates, return requests, and customer service history.
03
Payment Information
Payment details are handled through secure payment processors. PTODRL does not ask customers to send full payment card details by email or unsecured message.
04
Device & Usage Data
Website technology may collect information such as IP address, browser type, device information, pages visited, referring pages, and general interaction with the website.
05
Support Messages
If you contact customer support, we may keep records of your message, order number, product concern, photos, attachments, or other details needed to review your request.
06
Cookies & Similar Tools
Cookies and similar technologies may be used to support website functionality, remember preferences, analyze store performance, and improve the shopping experience.
How Information May Be Used
We Use Information to Operate the Store and Support Customers.
Customer information may be used for ordinary store operations, order fulfillment, communication, customer service, security, fraud prevention, analytics, and website improvement.
Order Processing
To confirm orders, process purchases, arrange shipping, provide tracking, and manage order-related communication.
Customer Support
To respond to inquiries, product concerns, shipping questions, return requests, refund questions, and account-related messages.
Website Improvement
To understand how customers use the website and improve layout, product presentation, navigation, and store performance.
Security & Fraud Prevention
To help detect suspicious activity, prevent misuse, review payment risks, and protect customers and store operations.
Sharing Information
Information May Be Shared with Service Providers When Necessary
PTODRL may share limited information with trusted service providers that help operate the website, process payments, fulfill orders, deliver packages, provide customer support, analyze website performance, or protect against fraud.
These providers may include Shopify, payment processors, shipping carriers, analytics providers, communication tools, fraud prevention services, or other operational partners necessary to complete store-related services.
Customer Choices & Rights
Your Privacy Requests and Communication Choices
Depending on your location and applicable laws, you may have certain rights regarding your personal information.
Access
You may contact us to request information about personal data associated with your order or customer support history.
Correction
If your order or contact information is incorrect, please contact us as soon as possible so we can review whether updates are possible.
Deletion
You may request deletion of certain information where applicable, subject to legal, tax, fraud prevention, order history, and business record requirements.
Opt-Out
If marketing emails are available, you may unsubscribe through the email link or contact support for assistance.
Data Security
We Take Reasonable Steps to Protect Customer Information.
PTODRL aims to use reasonable administrative, technical, and operational measures to help protect customer information. However, no online transmission or storage system can be guaranteed to be completely secure.
Use Official Checkout
Complete payment only through PTODRL's official checkout page.
Avoid Sharing Sensitive Data
Do not send full card numbers or sensitive payment credentials by email.
Keep Contact Details Accurate
Accurate email and address details help reduce order and delivery issues.
Retention & Updates
Information May Be Retained as Needed for Store Operations
PTODRL may retain customer information for as long as necessary to process orders, provide support, comply with legal or tax obligations, resolve disputes, prevent fraud, maintain business records, and operate the website.
This Privacy Policy may be updated from time to time. Changes may reflect operational updates, legal requirements, technology changes, or improvements to our privacy practices. The updated version will apply once posted on this page.
Privacy Questions?
Contact PTODRL About Privacy or Data Requests.
For privacy-related questions, customer information requests, or concerns about how your information is handled, please contact us at service@ptodrl.com.
/* ================= FORCE FULL WIDTH IN SHOPIFY PAGE ================= */
.main-page-title,
.page-title,
.title--primary {
display: none !important;
}
.page-width,
.main-page,
.shopify-section,
.rte {
max-width: none !important;
}
.rte {
margin: 0 !important;
padding: 0 !important;
}
.rte > * {
margin-top: 0 !important;
margin-bottom: 0 !important;
}
/* ================= BASE ================= */
.ptodrl-privacy-page {
width: 100vw;
max-width: 100vw;
margin-left: calc(50% - 50vw);
background: #f4f5f7;
color: #15191f;
font-family: inherit;
overflow: hidden;
}
.ptodrl-privacy-page * {
box-sizing: border-box;
}
.ptodrl-privacy-eyebrow {
margin: 0 0 14px;
color: #f47c20;
font-size: 12px;
font-weight: 950;
letter-spacing: 2.4px;
text-transform: uppercase;
}
.ptodrl-privacy-btn {
display: inline-flex;
align-items: center;
justify-content: center;
min-height: 50px;
padding: 15px 30px;
border-radius: 999px;
text-decoration: none;
font-size: 14px;
line-height: 1;
font-weight: 950;
letter-spacing: 0.4px;
white-space: nowrap;
transition: all 0.25s ease;
}
.ptodrl-privacy-btn:hover {
transform: translateY(-2px);
}
.ptodrl-privacy-btn-primary {
background: #f47c20;
color: #ffffff;
box-shadow: 0 16px 34px rgba(244, 124, 32, 0.3);
}
.ptodrl-privacy-btn-primary:hover {
background: #ff8a30;
color: #ffffff;
}
.ptodrl-privacy-btn-outline {
background: #ffffff;
color: #15191f;
border: 1px solid rgba(21, 25, 31, 0.16);
box-shadow: 0 10px 26px rgba(21, 25, 31, 0.06);
}
.ptodrl-privacy-btn-outline:hover {
border-color: #f47c20;
color: #f47c20;
}
/* ================= HERO ================= */
.ptodrl-privacy-hero {
width: 100%;
padding: 112px 48px 104px;
background:
radial-gradient(circle at 78% 12%, rgba(244, 124, 32, 0.14), transparent 34%),
linear-gradient(180deg, #ffffff 0%, #f4f5f7 100%);
}
.ptodrl-privacy-hero-inner {
width: 100%;
max-width: 1360px;
margin: 0 auto;
display: grid;
grid-template-columns: minmax(620px, 1fr) minmax(420px, 520px);
gap: 80px;
align-items: center;
}
.ptodrl-privacy-hero-copy {
min-width: 0;
max-width: 820px;
}
.ptodrl-privacy-hero-copy h1 {
margin: 0;
color: #15191f;
font-size: clamp(54px, 4.8vw, 84px);
line-height: 1.02;
font-weight: 950;
letter-spacing: -2.1px;
word-break: normal;
overflow-wrap: normal;
hyphens: none;
}
.ptodrl-privacy-hero-copy > p {
max-width: 760px;
margin: 28px 0 0;
color: #4f5864;
font-size: 18px;
line-height: 1.9;
}
.ptodrl-privacy-hero-actions {
display: flex;
flex-wrap: wrap;
gap: 16px;
margin-top: 36px;
}
.ptodrl-privacy-hero-card {
position: relative;
min-width: 0;
width: 100%;
padding: 38px;
border-radius: 34px;
background: #15191f;
color: #ffffff;
box-shadow: 0 30px 80px rgba(21, 25, 31, 0.18);
border-left: 7px solid #f47c20;
overflow: hidden;
}
.ptodrl-privacy-hero-card::before {
content: "";
position: absolute;
width: 260px;
height: 260px;
right: -100px;
top: -100px;
border-radius: 50%;
background: rgba(244, 124, 32, 0.18);
}
.ptodrl-privacy-card-top,
.ptodrl-privacy-card-list {
position: relative;
z-index: 1;
}
.ptodrl-privacy-card-top {
padding-bottom: 26px;
margin-bottom: 26px;
border-bottom: 1px solid rgba(255,255,255,0.12);
}
.ptodrl-privacy-card-top span {
display: block;
margin-bottom: 10px;
color: #f47c20;
font-size: 12px;
font-weight: 950;
letter-spacing: 2px;
text-transform: uppercase;
}
.ptodrl-privacy-card-top strong {
display: block;
color: #ffffff;
font-size: 30px;
line-height: 1.2;
font-weight: 950;
}
.ptodrl-privacy-card-list {
display: grid;
gap: 16px;
}
.ptodrl-privacy-card-list div {
display: grid;
grid-template-columns: 46px 1fr;
gap: 16px;
align-items: start;
padding: 18px;
border-radius: 20px;
background: rgba(255,255,255,0.07);
}
.ptodrl-privacy-card-list span {
color: #f47c20;
font-size: 14px;
font-weight: 950;
}
.ptodrl-privacy-card-list p {
margin: 0;
color: rgba(255,255,255,0.82);
font-size: 16px;
line-height: 1.65;
}
/* ================= SHARED SECTIONS ================= */
.ptodrl-privacy-overview,
.ptodrl-privacy-sharing,
.ptodrl-privacy-retention {
padding: 96px 48px;
background: #ffffff;
}
.ptodrl-privacy-overview-inner,
.ptodrl-privacy-use-inner,
.ptodrl-privacy-sharing-inner,
.ptodrl-privacy-security-inner,
.ptodrl-privacy-retention-inner {
max-width: 1360px;
margin: 0 auto;
display: grid;
align-items: start;
}
.ptodrl-privacy-overview-inner,
.ptodrl-privacy-sharing-inner,
.ptodrl-privacy-retention-inner {
grid-template-columns: minmax(360px, 0.72fr) minmax(640px, 1.28fr);
gap: 80px;
}
.ptodrl-privacy-overview-title h2,
.ptodrl-privacy-heading h2,
.ptodrl-privacy-use-copy h2,
.ptodrl-privacy-sharing-title h2,
.ptodrl-privacy-security-copy h2,
.ptodrl-privacy-retention-title h2,
.ptodrl-privacy-final-inner h2 {
margin: 0;
color: #15191f;
font-size: clamp(38px, 3.6vw, 58px);
line-height: 1.08;
font-weight: 950;
letter-spacing: -1.2px;
word-break: normal;
overflow-wrap: normal;
hyphens: none;
}
.ptodrl-privacy-overview-text,
.ptodrl-privacy-sharing-text,
.ptodrl-privacy-retention-text {
padding-left: 42px;
border-left: 5px solid #f47c20;
}
.ptodrl-privacy-overview-text p,
.ptodrl-privacy-sharing-text p,
.ptodrl-privacy-retention-text p {
margin: 0;
color: #4f5864;
font-size: 18px;
line-height: 1.95;
}
.ptodrl-privacy-overview-text p + p,
.ptodrl-privacy-sharing-text p + p,
.ptodrl-privacy-retention-text p + p {
margin-top: 26px;
}
/* ================= COLLECT ================= */
.ptodrl-privacy-collect,
.ptodrl-privacy-rights {
padding: 104px 48px;
background: #f4f5f7;
}
.ptodrl-privacy-heading {
max-width: 940px;
margin: 0 auto 54px;
text-align: center;
}
.ptodrl-privacy-heading p {
max-width: 780px;
margin: 18px auto 0;
color: #5f6874;
font-size: 17.5px;
line-height: 1.85;
}
.ptodrl-privacy-grid {
max-width: 1360px;
margin: 0 auto;
display: grid;
grid-template-columns: repeat(3, minmax(0, 1fr));
gap: 26px;
}
.ptodrl-privacy-item {
min-height: 330px;
padding: 30px;
border-radius: 28px;
background: #ffffff;
border: 1px solid rgba(21,25,31,0.08);
box-shadow: 0 20px 48px rgba(21,25,31,0.08);
transition: all 0.25s ease;
}
.ptodrl-privacy-item:hover {
transform: translateY(-6px);
box-shadow: 0 28px 68px rgba(21,25,31,0.13);
}
.ptodrl-privacy-item span {
display: inline-flex;
align-items: center;
justify-content: center;
min-width: 46px;
height: 34px;
padding: 0 14px;
margin-bottom: 24px;
border-radius: 999px;
background: rgba(244,124,32,0.12);
color: #f47c20;
font-size: 13px;
font-weight: 950;
}
.ptodrl-privacy-item h3 {
margin: 0;
color: #15191f;
font-size: 25px;
line-height: 1.16;
font-weight: 950;
}
.ptodrl-privacy-item p {
margin: 16px 0 0;
color: #5f6874;
font-size: 15.8px;
line-height: 1.78;
}
/* ================= USE ================= */
.ptodrl-privacy-use {
padding: 104px 48px;
background: #15191f;
color: #ffffff;
}
.ptodrl-privacy-use-inner {
grid-template-columns: minmax(380px, 0.85fr) minmax(640px, 1.15fr);
gap: 80px;
align-items: center;
}
.ptodrl-privacy-use-copy h2 {
color: #ffffff;
}
.ptodrl-privacy-use-copy p {
max-width: 580px;
margin: 24px 0 0;
color: rgba(255,255,255,0.72);
font-size: 18px;
line-height: 1.9;
}
.ptodrl-privacy-use-list {
display: grid;
grid-template-columns: repeat(2, minmax(0, 1fr));
gap: 20px;
}
.ptodrl-privacy-use-list div {
padding: 28px;
border-radius: 24px;
background: rgba(255,255,255,0.07);
border: 1px solid rgba(255,255,255,0.11);
}
.ptodrl-privacy-use-list strong {
display: block;
margin-bottom: 12px;
color: #f47c20;
font-size: 20px;
font-weight: 950;
}
.ptodrl-privacy-use-list p {
margin: 0;
color: rgba(255,255,255,0.72);
font-size: 16px;
line-height: 1.78;
}
/* ================= RIGHTS ================= */
.ptodrl-privacy-rights-row {
max-width: 1360px;
margin: 0 auto;
display: grid;
grid-template-columns: repeat(4, minmax(0, 1fr));
gap: 22px;
}
.ptodrl-privacy-right-card {
min-height: 235px;
padding: 28px;
border-radius: 26px;
background: #ffffff;
border: 1px solid rgba(21,25,31,0.08);
box-shadow: 0 18px 44px rgba(21,25,31,0.07);
}
.ptodrl-privacy-right-card span {
display: block;
color: #15191f;
font-size: 24px;
line-height: 1.15;
font-weight: 950;
}
.ptodrl-privacy-right-card p {
margin: 16px 0 0;
color: #5f6874;
font-size: 15.5px;
line-height: 1.75;
}
/* ================= SECURITY ================= */
.ptodrl-privacy-security {
padding: 104px 48px;
background:
radial-gradient(circle at top right, rgba(244,124,32,0.13), transparent 34%),
linear-gradient(180deg, #ffffff 0%, #f4f5f7 100%);
}
.ptodrl-privacy-security-inner {
grid-template-columns: minmax(380px, 0.9fr) minmax(620px, 1.1fr);
gap: 80px;
align-items: center;
}
.ptodrl-privacy-security-copy p {
max-width: 600px;
margin: 24px 0 0;
color: #5f6874;
font-size: 18px;
line-height: 1.9;
}
.ptodrl-privacy-security-panel {
padding: 38px;
border-radius: 34px;
background: #15191f;
color: #ffffff;
box-shadow: 0 30px 80px rgba(21,25,31,0.18);
border-left: 7px solid #f47c20;
}
.ptodrl-privacy-security-panel div {
padding: 20px;
border-radius: 20px;
background: rgba(255,255,255,0.07);
}
.ptodrl-privacy-security-panel div + div {
margin-top: 16px;
}
.ptodrl-privacy-security-panel strong {
display: block;
color: #f47c20;
font-size: 18px;
font-weight: 950;
margin-bottom: 8px;
}
.ptodrl-privacy-security-panel p {
margin: 0;
color: rgba(255,255,255,0.76);
font-size: 16px;
line-height: 1.72;
}
/* ================= FINAL ================= */
.ptodrl-privacy-final {
padding: 96px 48px 108px;
background:
radial-gradient(circle at top, rgba(244,124,32,0.18), transparent 36%),
#15191f;
text-align: center;
color: #ffffff;
}
.ptodrl-privacy-final-inner {
max-width: 880px;
margin: 0 auto;
}
.ptodrl-privacy-final-inner h2 {
color: #ffffff;
}
.ptodrl-privacy-final-inner p:not(.ptodrl-privacy-eyebrow) {
max-width: 760px;
margin: 20px auto 34px;
color: rgba(255,255,255,0.72);
font-size: 18px;
line-height: 1.85;
}
.ptodrl-privacy-final-inner strong {
color: #ffffff;
font-weight: 950;
}
/* ================= RESPONSIVE ================= */
@media screen and (max-width: 1200px) {
.ptodrl-privacy-hero-inner,
.ptodrl-privacy-overview-inner,
.ptodrl-privacy-use-inner,
.ptodrl-privacy-sharing-inner,
.ptodrl-privacy-security-inner,
.ptodrl-privacy-retention-inner {
grid-template-columns: 1fr;
gap: 46px;
}
.ptodrl-privacy-hero-copy,
.ptodrl-privacy-hero-copy h1 {
max-width: 900px;
}
.ptodrl-privacy-grid {
grid-template-columns: repeat(2, minmax(0, 1fr));
}
.ptodrl-privacy-rights-row {
grid-template-columns: repeat(2, minmax(0, 1fr));
}
.ptodrl-privacy-hero-card,
.ptodrl-privacy-security-panel {
max-width: 900px;
}
}
@media screen and (max-width: 768px) {
.ptodrl-privacy-hero,
.ptodrl-privacy-overview,
.ptodrl-privacy-collect,
.ptodrl-privacy-use,
.ptodrl-privacy-sharing,
.ptodrl-privacy-rights,
.ptodrl-privacy-security,
.ptodrl-privacy-retention,
.ptodrl-privacy-final {
padding-left: 16px;
padding-right: 16px;
}
.ptodrl-privacy-hero {
padding-top: 70px;
padding-bottom: 72px;
}
.ptodrl-privacy-hero-copy h1 {
font-size: clamp(40px, 12vw, 56px);
letter-spacing: -1px;
}
.ptodrl-privacy-hero-copy > p,
.ptodrl-privacy-overview-text p,
.ptodrl-privacy-heading p,
.ptodrl-privacy-use-copy p,
.ptodrl-privacy-sharing-text p,
.ptodrl-privacy-security-copy p,
.ptodrl-privacy-retention-text p,
.ptodrl-privacy-final-inner p:not(.ptodrl-privacy-eyebrow) {
font-size: 15.5px;
line-height: 1.82;
}
.ptodrl-privacy-hero-actions {
flex-direction: column;
align-items: stretch;
}
.ptodrl-privacy-grid,
.ptodrl-privacy-use-list,
.ptodrl-privacy-rights-row {
grid-template-columns: 1fr;
}
.ptodrl-privacy-overview-text,
.ptodrl-privacy-sharing-text,
.ptodrl-privacy-retention-text {
padding-left: 22px;
}
.ptodrl-privacy-hero-card,
.ptodrl-privacy-security-panel {
padding: 28px 24px;
border-radius: 24px;
}
.ptodrl-privacy-card-top strong {
font-size: 24px;
}
}
